What happened was heartbreaking—and a stark reminder that tragedy can strike unexpectedly. Our prayers are with the family.
There are important lessons to learn that may help protect others in the future:
1. Do Not Travel Without Holiday Insurance
Comprehensive travel insurance is essential. It should cover medical expenses, emergency treatment, and repatriation. Without it, families can face devastating costs and delays in critical moments.
2. Share Passport Information with family
In an emergency, access to passport details can save valuable time. Ensure that trusted family members have copies or know where to find them in case of urgent need.
3. Health & Safety Must Be a Priority
Hotel staff must be trained in emergency first aid and have a duty to respond appropriately in critical situations. Tour operators must also ensure thorough health and safety risk assessments are in place for all activities and accommodations.